Returns & Exchanges
At Arthur Price, we take pride in our heritage of exceptional quality and want you to be delighted with your purchase. If you are not completely satisfied, you may return your items within 30 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer service team with your order number and reason for return to receive a unique Return Authorization Number.
- 2.Pack Securely
Place the unused items in their original Arthur Price presentation packaging and ensure they are securely wrapped to prevent damage during transit.
- 3.Ship the Items
Affix the provided return label to your parcel and drop it off at your nearest authorized courier location, ensuring you retain a proof of postage.
- 4.Quality Inspection & Refund
Once our workshop team inspects the returned items, we will process your refund or dispatch your exchange within 5-7 business days.